Payment Options
Effective Date: April 1, 2025
1. Introduction
At LoadPro Heavy Equipment, your security and convenience are our top priorities. We provide a variety of secure and easy-to-use payment options for our U.S.-based customers. All payment methods comply with applicable U.S. laws and payment security standards.
2. Accepted Payment Methods
2.1 Credit and Debit Cards
We accept all major credit and debit cards:
- Visa
- Mastercard
- American Express
- Discover
How It Works:
1. Choose your card at checkout.
2. Enter your card number, expiration date, and security code (CVV).
3. Your payment is securely processed through our encrypted payment gateway.
4. Once approved, you’ll receive an order confirmation via email.
2.2 PayPal
Pay securely using your PayPal account or linked bank account or card.
How It Works:
1. Select PayPal at checkout.
2. You’ll be redirected to log in to your PayPal account.
3. Confirm the payment and return to our site.
4. You’ll receive an order confirmation email.
2.3 Shop Pay (Powered by Shopify)
A fast and secure payment method for returning customers.
How It Works:
1. Enter your phone number or email to receive a Shop Pay login code.
2. Shop Pay will prefill your saved shipping and payment info.
3. Complete checkout in seconds.
2.4 Apple Pay / Google Pay
Use your Apple or Google wallet for fast, contactless checkout (supported on compatible devices and browsers).
2.5 Manual Payments (For Large Freight Orders)
For high-value or freight-only orders, we may offer:
- Bank wire transfer
- Business checks (by approval only)
Please contact our customer service at info@loadproheavy.com or 951-470-3987 to arrange this.
3. Security and Data Protection
Your transaction is always secure:
- SSL Encryption: Our site uses 256-bit Secure Socket Layer (SSL) encryption.
- PCI Compliance: All payment processors we use are PCI DSS compliant.
- Privacy Protection: See our Privacy Policy for full details on data usage.
4. Customer Support
Having issues with your payment?
Contact us:
Email: info@loadproheavy.com
Phone: 951-470-3987
Address: 4351 Latham Street, Riverside, CA 92501
Hours: Monday to Friday, 9 AM – 5 PM PST
5. Compliance with U.S. Regulations
All payment methods comply with U.S. federal and California state laws. We use only trusted, industry-standard platforms for secure payment processing.
6. Payment Confirmation
After completing your payment, you’ll receive:
- Order Confirmation Email: Includes item details, shipping info, and invoice.
- Digital Receipt: Save this for your records.
If you don’t receive a confirmation within 1 hour, please check your spam folder or contact us.
7. Currency
All prices and transactions are in U.S. Dollars (USD). If you're using a non-USD account or card, your bank may apply currency conversion fees.
8. Fraud Prevention
We take fraud seriously and use automated systems to detect suspicious activity.
- We may request additional verification before accepting or shipping your order.
- Orders flagged for fraud or unauthorized activity may be delayed, declined, or canceled.
9. Changes to Payment Options
We may update this policy or change payment methods at any time. The latest version will always be available on our website. We recommend reviewing this page periodically.
10. Terms and Conditions
By completing a purchase on https://www.loadproheavy.com, you agree to our Terms and Conditions and Return & Refund Policy.
LoadPro Heavy Equipment
https://www.loadproheavy.com
Phone: 951-470-3987
Email: info@loadproheavy.com